Overview
Scheduled Payments is a convenient way to set up future payments from your clients. But, if a Scheduled Payment fails, it will need to be manually retried to collect the payment.
How to retry a failed Scheduled Payment
Click Schedule from the left navigation menu.
Locate and click the specific schedule.
On the failed charge, click the Retry.
A modal will appear asking to confirm the attempt. Click Retry.
The attempt will immediately display either a success or failure notice.
If the retry attempt on a scheduled charge fails, you can either contact the client and have them check the status of the payment method and/or with their bank. You can also ask the client for a different payment method.