To process a refund within LawPay, click on the Refund button from the left navigation menu.
Search for the transaction needing to be refunded using either the name of payor, invoice number, or date range.
All transactions that meet the search criteria will be returned. Click on the transaction you would like to refund.
A modal will appear on screen where the refund can be submitted. Enter the total amount to be refunded and click Submit Refund.